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Privacy Policy

Last updated: October 1, 2026

“MeTubez” Mobile Application
Operated by Twenties Entertainment Private Limited
CIN: U72900GJ2020PTC114276

Twenties Entertainment Private Limited (“Company”, “MeTubez”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data of users of the MeTubez mobile application (“Platform”). This Privacy Policy explains what personal data we collect, how we use, share, store, and protect it, and the choices and rights available to you, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), to the extent applicable.

This Privacy Policy forms part of, and should be read together with, our Terms and Conditions. Capitalised terms not defined herein shall have the meaning given to them in the Terms and Conditions. By using the Platform, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Who We Are

Twenties Entertainment Private Limited, CIN U72900GJ2020PTC114276, having its registered office at 602, 6th Floor, Anam 2, Ambli, Ahmedabad, Gujarat 380058, India, is the Data Fiduciary responsible for determining the purpose and means of processing personal data collected through the Platform. The Platform is currently made available in India, the United States of America, and Brazil, with the Company's servers and cloud infrastructure located in India.

2. Personal Data We Collect

We collect the following categories of personal data, directly from you or automatically through your use of the Platform:

  • Identity data: name, username, and profile photo, collected at the time of account registration and mandatory to create an Account.
  • Contact data: email address, collected at the time of account registration and mandatory to create an Account.
  • Account credentials: we do not directly collect or store your password; authentication is performed through Firebase Authentication using Google Sign-In or Apple Sign-In.
  • Content data: videos, thumbnails, captions, comments, and direct-message content that you choose to upload, post, or send on the Platform.
  • Usage and behavioural data: your watch history, likes/dislikes, and engagement activity, used to personalise your content feed.
  • Device, technical, and diagnostic data: through Google Analytics for Firebase and Firebase Crashlytics, we automatically collect device identifiers, IP address (which may be used to derive approximate location at a city/region level), device model, operating system and app version, app usage and session data, and crash/diagnostic logs.
  • Device permissions data: with your prior permission, we access your device's camera, microphone, photo gallery, and storage, solely to enable the video-upload feature (recording, selecting, and uploading video content).

We do not collect precise GPS location data. We do not collect sensitive personal data or information such as health data, sexual orientation, religious or political beliefs, or biometric or genetic data. We do not currently collect financial or payment information; in the future, if creator payout or in-app payment features are introduced, we will collect the specific banking or payment details necessary for that purpose, and this Privacy Policy will be updated accordingly before such collection begins.

3. How We Use Your Personal Data

  • to create and manage your Account and authenticate your login;
  • to provide, operate, and maintain the Platform and its features (upload, comment, like/share/save, follow/subscribe, direct messaging, playlists);
  • to personalise the content feed shown to you, based on your likes and watch activity;
  • to send you push notifications regarding likes, dislikes, and messages;
  • to understand app usage and performance through analytics, and to detect, diagnose, and fix crashes and technical errors, using Google Analytics and Firebase Crashlytics;
  • to moderate Content, investigate reports, and enforce our Terms and Community Guidelines;
  • to detect, prevent, and address fraud, security incidents, and technical issues; and
  • to comply with our legal obligations under Applicable Law.

Our processing of your personal data is based on your consent, provided at the time of account registration and through your continued use of the Platform, which you may withdraw at any time in accordance with Clause 9 below, without affecting the lawfulness of processing carried out prior to such withdrawal.

4. Third-Party Service Providers

We share personal data with the following categories of service providers, solely to the extent necessary to operate the Platform:

  • Firebase Authentication (Google) and Apple Sign-In — for account creation and login;
  • Firebase Cloud Messaging or an equivalent push-notification service — for delivering in-app alerts (likes, dislikes, messages);
  • Google Analytics (for Firebase) — for app-usage analytics and understanding how Users interact with the Platform;
  • Firebase Crashlytics — for crash reporting and diagnosing technical errors;
  • Amazon Web Services (AWS), including AWS CloudFront — for cloud hosting, storage, and content-delivery (CDN)/video-streaming infrastructure, with servers located in India.

Some of the service providers listed above (including Google and Apple) are based outside India and may process personal data on servers located outside India as part of their standard global infrastructure. We do not currently use third-party advertising or customer-support SDKs; customer support is presently handled manually by our team. We do not sell, rent, or share your personal data with data brokers or for third-party marketing purposes.

5. Disclosure of Personal Data

We do not sell or rent your personal data. We may disclose personal data: (a) to our service providers listed in Clause 4, under confidentiality obligations and solely for the purposes described in this Policy; (b) where required to comply with Applicable Law, a valid court order, or a lawful request by a government or regulatory authority; (c) to protect the rights, property, or safety of the Company, our Users, or the public; and (d) in connection with a merger, acquisition, reorganisation, or sale of business assets, in which case we will notify affected Users and, where required, seek fresh consent for any materially different use of their personal data.

6. Children's Data

The Platform is intended for use by individuals who are at least eighteen (18) years of age. We do not knowingly collect personal data from individuals below 18 years of age. If we become aware that we have inadvertently collected personal data from a person below 18 years of age, we will take reasonable steps to promptly delete such data and deactivate the associated Account. We restrict publicly visible Content to Content that has been approved through our moderation process.

7. Data Security

We implement reasonable security safeguards appropriate to the nature of personal data processed, including encryption of data in transit. The Company is in the process of assessing and implementing encryption of data at rest and evaluating whether ISO 27001 or similar security certification is appropriate, and will update this Policy as these measures are finalised. Notwithstanding these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention and Deletion

We retain your personal data for as long as your Account remains active. Upon deletion of your Account, your personal data associated with that Account is deleted from our active systems immediately, save that certain data may be retained for a limited period thereafter to the extent required for legal, regulatory, security, fraud-prevention, or archival purposes, or as otherwise required under Applicable Law. Analytics and crash-diagnostic data collected via Google Analytics and Firebase Crashlytics is retained in accordance with the retention period configured in the Company's Firebase/Google Analytics account.

9. Your Rights

Subject to Applicable Law, you have the right to: (a) access the personal data we hold about you; (b) correct inaccurate or incomplete personal data; (c) withdraw your consent to processing, without affecting the lawfulness of processing carried out before such withdrawal; (d) request erasure of your personal data, subject to our legal retention obligations; (e) register a grievance in relation to the processing of your personal data; and (f) nominate another individual to exercise these rights on your behalf in the event of your death or incapacity, in accordance with the DPDP Act.

You may exercise the rights of access and erasure directly through the Platform's account settings. To exercise any other right, or if you are unable to do so through the Platform, please contact our Grievance Officer/Data Protection contact at the details set out in Clause 12 below. We will endeavour to respond to and resolve such requests within thirty (30) days of receipt, or such other timeline as may be prescribed under Applicable Law.

10. Data Breach Notification

In the event of a personal data breach, the Company shall take reasonable steps to contain and remediate the breach and shall notify the Data Protection Board of India and affected Users, where required, in the manner and within the timelines prescribed under the DPDP Act and rules made thereunder.

11. Cookies and Similar Technologies

The Platform, in its current mobile-app form, does not use cookies. If the Company launches a web version of the Platform in the future, it will deploy a cookie-consent mechanism and will update this Privacy Policy to describe the categories of cookies used (strictly necessary, functional, analytics, or advertising/targeting) prior to such launch.

12. Grievance Officer / Contact for Privacy Matters

For any questions, complaints, or requests relating to this Privacy Policy or the processing of your personal data, please contact:

Grievance Officer: THAKOR SUNIL
Email: grievance@metubez.com
Contact No.: +91 78746 72020
Address: Twenties Entertainment Private Limited, 602, 6th Floor, Anam 2, Ambli, Ahmedabad, Gujarat 380058, India

13. Consent Manager

As and when the Central Government notifies the operational framework for Consent Managers under the DPDP Act, the Company will assess and implement integration with a registered Consent Manager, and will update this Privacy Policy accordingly.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or Applicable Law. Material changes will be notified through the Platform, and the “Last updated” date at the top of this Policy will be revised accordingly. Your continued use of the Platform after such changes take effect constitutes your acceptance of the revised Privacy Policy.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, and shall be read together with the dispute-resolution and jurisdiction provisions set out in our Terms and Conditions.